Booking Terms & Conditions
DISCLOSURE - IMPORTANT INFORMATION BEFORE YOU BOOK
musiCare is the agent acting on behalf of the artiste/principal. Although musiCare sends the booking contracts to you (the third party employer) for each show this disclosure advises you that you are contracting with the artiste/principal for each show provided and not with musiCare (the agent) The artiste/principal is directly liable for the performance.
The agreement between musiCare (the agent) and the artistes/principals explicitly authorizes musiCare (the agent) to find and negotiate contracts for every show provided to you (the third party employer)
musiCare is not the sole representative agent for the artistes/principals and each artiste/principal is not exclusive to musiCare.
​
musiCare takes a 20% commission fee for each show provided by the artiste/principal. The artiste/principal retains 80% of each fee paid. musiCare collects all BACS payments from the third parties (you the third party employer) on behalf of the artistes/principals and deducts its commissions before paying the remainder of the fee to the artiste/principal.
Artistes/principals are the owners of their own shows not musiCare (the agent)
and musiCare(the agent) invoices you (the third party employer) on behalf of and with permission from the artiste/principal as part of its (the agent) agreement with the artistes/principals to provide back office support
OUR TERMS & CONDITIONS PAGE IS REFERRED TO IN THE NOTES SECTION OF THE BOOKING CONFIRMATION SENT TO YOU (THE THIRD PARTY EMPLOYER) AND THE ARTISTE/PRINCIPAL AT OUTSET. MUSICARE WILL TAKE IT THAT YOU HAVE READ AND AGREED TO THESE TERMS & CONDITIONS BY MAKING A BOOKING.
Bookings can be made by
email musicare-uk@hotmail.com
Telephone 01495 832763
Tel/Text 07495 152997
Or by using the website booking form on the book online page.
An automated confirmation email will be sent to you for each booking made detailing the date and time of the show, the cost and the payment method.
Payment can be made by Cash or Cheque on the day to the artiste or by BACS.
​
Please note that musiCare's BACS terms are payment within 7 days of the show or invoice date (whichever is the latter) Alternatively where 7 days is not possible a BACS agreement can be made in writing.
​
PO Number Conditions
Where Purchase Order Numbers are required - we would need this information at the time of booking. Bookings made without a PO Number will be provided on the understanding that our terms and conditions begin on the date of the confirmed booking and NOT the date of receiving a PO Number.
​​
Late Payment Terms
A late payment fee of £30 will be charged for any invoices that remain unpaid after 31 days of the performance or invoice date - whichever is the latter -unless PO Number conditions apply - then see above. Subsequent £10 late payment fees will be added for every 7 days thereafter.
Cancellation Terms
Cancellation Policy. Free up until 7 days before the show. 50% of the fee 3 to 7 days before. Full fee if 2 days or less to the show.
​
BLOCK BOOKING TERMS
Block bookings are made in advance. If you make a block booking you will gain the appropriate discounted rate. Show dates may be changed without charge but not cancelled.
If an entire block booking is cancelled at any time then all shows that have been performed at the lower rate will be deemed as "non block booking rate" and the difference between the block booking rate and the non block booking rate will be applied and invoiced at the time of such a cancellation. All future shows will be at the "non block booking rate." Any future block booking terms must be renegotiated if required.
​
​musiCare artistes will provide their own equipment and will carry individual Public Liability Insurance.
The venue must provide safe electricity points and a suitable space for the artistes performance.
​
PLEASE DO NOT BOOK OUR ARTISTES DIRECT WHILST THEY ARE WITH MUSICARE AGENCY IF WE HAVE INTRODUCED THEM TO YOU
​
We have contractual arrangements with our artistes whereby any performances that are facilitated by musiCare should always be booked via musiCare unless artistes have performed in a particular home before joining us and have a relationship withthat care home.
musiCare requires that there are at least 2 members of staff present in the performance area at all times during the show. If this is not adhered to at ANY TIME during the performance - the show will be stopped and could see the show cancelled with full payment required.
We see the show as an event that should include as many people as possible. Residents Their Families and Staff.
Interaction and staff participation are vital to the quality of the show and to the benefits obtained by residents.
An automated feedback form is issued for EVERY show . Please use it as it helps us to ensure that our standards remain at the highest possible levels at all times. We need to know about any issues or complaints as soon as possible after the show.
​
​
​
​